56 AI Technologies Pvt. Ltd (hereinafter known as “56Secure”) takes privacy very seriously. 56Secure knows how important personal information means to the user of the website (“You” or “Subscriber/User”) is, and while sharing this information 56Secure appreciates your trust in us.
Reason for data collected by 56Secure and the reasons for its collection
How the data collected by 56Secure is used, its sharing and bar on sale of the data
Security of data
Accessibility of your data
How to protect your data protection rights
Data made available to Security Guards (defined below) deployed by third party Private Security Agencies (defined below).
Data collected by the 56Secure and the reasons for its collection
56Secure collects Data as mentioned below so as to make better their services offered to the Subscriber/User by using the said Data only to train 56Secure's algorithm and not for anything else. When the Subscriber/User registers on 56Secure's Website or on Mobile Application through the Website and/or Mobile Application,the Data which is stored in the AI (Artificial Intelligence) engine of 56Secure is anonymized at the time 56Secure's reviews the Data feed in a trusted and anonymized manner.The Website or Mobile Application collects location data of the Users to help the Security Guards navigate to exact user locations and respond to any tasks & alerts, especially SOS even when the application is closed and not in use, but only during duty hours, to enable users to monitor and access guard services. Such information could be used to identify Users’ behaviour using tactics like IP lookups and browser fingerprinting.
Personal Information/Data the Subscriber/User gives 56Secure: –
Types of Personal Information/Data we collect when you become a customer and provide it to us include:
Demographic information about you
Transaction information, including purchase history, order and contract information, delivery and technical support details, and payment and billing information.
Business and marketing information that helps 56Secure provides their services to the Subscriber/User, including the Subscriber/User's contact, language and marketing preferences.
Technical information, such as details about the Subscriber/User's device, location access, monitoring sessions like applications used in the background, internet browser, including what pages of our websites the Subscriber/User visits and when, and IP addresses.
56Secure collects this Information/Data in several ways which are as follows:
Through information provide the Subscriber/User's 56Secure profile.
While providing online technical support, consultation, live chat or Service Information.
Through the process of maintaining and upgrading our Services.
Through 56Secure's mobile applications and/or Website.
Through the Subscriber/User's use of social connectors and 56Secure-affiliated social networking areas, including interactions with 56Secure on trusted and bona fide third-party social media platforms.
Through the Subscriber/User's participation in surveys, contests and promotions.
Through the Subscriber/User's interest in 56Secure ads placed on trusted and bona fide third-party sites.
Through using statistical analysis or other automated means to make inferences about the Subscriber/User's interest in particular 56Secure's products and services.
Personal information or other data 56Secure collects online may also be combined with information the Subscriber/User provide to 56Secure through other channels such as service registration, call centres, or in conjunction with events such as contests and promotions, and conferences.
Non-Personally Identifiable Information/Data collected through Cookies
Personal Information Collected through the CCTV (Closed Circuit Television) Security Camera or other Camera-Enabled Products
As a part of the Video Related Services (as defined in the Terms of Service posted on the Website) provided by 56Secure, the video recording of the CCTV Security Camera will be stored, and processed. This may include capturing and making available to User/Subscriber portions of the recording data as part of a notification or analysis of the data to identify motion sensing or other events. During the subscription period, applicable to the CCTV camera-enabled product, 56Secure system and devices will capture, process, store and encrypt the recordings from your camera for CCTV camera for at least 07 days from the date such data is first recorded and stored on 56Secure's systems. During the subscription period, the User will be able to access those recordings for up to 07 days from 56Secure date of first capture of such data apart from having control over the data, and purging data. 56Secure shall be maintaining data logs and deleted entire data (video feeds) up to 07 days from the date on which the data is first recorded based on the Subscriber/User's request
NOTE: Certain Laws may impose certain obligations on Subscriber/User and Subscriber/User's use of CCTV Security Camera or other Camera-enabled products in relation to public spaces relating to Apartment Complexes, Commercial Buildings, Retail Spaces and Mall for which the Subscriber/User are solely responsible for ensuring compliance with any Applicable Laws. By availing the Video- Related Services, User/Subscriber hereby provide it/his/her deem consent to share such Data/Information collected as part of the Video-Related Services to 56Secure's bonafide third party, business- partners, or any such person which 56Secure engages with.
56Secure Account Interactions with Third Parties
If 56Secure offers account connections or integrations with trusted and bona fide third-party products, applications, functionalities or services (hereinafter collectively referred to as “Third-party Products and Services”), and the Subscriber/User chooses to enable or connect to such third-party Products and Services by means authorized and directed by 56Secure and/or such third-party partners, the Subscriber/User acknowledges and agrees that 56Secure may share with such partners certain data about the Subscriber/User to enable activation, connection and integration with and to such third party products and services that the Subscriber/User intends to use or otherwise choose to activate. In some cases, instead, 56Secure or the third-party partner will (or will also) request permission to control 56Secure products and services and/or third-party products and services (as the case maybe) that the Subscriber/User have activated and connected to as set out below.
Subject to the above clause, 56 Secure adheres that the sensitive date or personal sensitive data of the Users/Subscribers will not be shared with authorized dealers and/or third parties without Users/Subscribers consent. However, it is clarified that User/Subscriber would have provided its deemed consent if User/Subscriber opts to avail or integrate or activate any of the Third-Party Products and Services.
No Information from Children
56Secure's Website and/or Mobile Application is not directed to, and do not knowingly collect any personal information from, children or teenagers under the age of 16. If the Subscriber/User is under the age of 16, please do not attempt to register with us at the Website and/or Mobile Application or provide any personal information about yourself to us.
Third-Party Sites and Social Media
How the Data is collected by the 56Secure, its Sharing and Bar on Sale of the Data
To Provide Products, Services and Information
As described above,56Secure collect information/data from the Subscriber/User so that 56Secure can provide products and services (either by itself or through third-party) that the Subscriber/User purchase from 56Secure, and to provide information/data that the Subscriber/User request from us. This includes sending the alarm alerts via Mobile Application, and/or Website dashboard and /or camera physical alarm and important service information/data about the alarm and 56Secure's services. 56Secure uses the Subscriber/User's personal information/Data as shared by the User/Subscriber to contact the Subscriber/User about their orders, process credit card / debit card transactions, and ship our products to the Subscriber/User. 56Secure may send you information about our products and services, and new offerings. 56Secure may provide information to trusted and bona fide third-party service providers that help us process orders and fulfil and deliver products and services that the Subscriber/User purchase from 56Secure.
56Secure uses trusted and bona fide third parties to assist with providing our products and services to the Subscriber/User (including our alarm monitoring services and dispatching emergency responders), host our Website and/or Mobile Application, send out email updates about the Website and/or Mobile Application, provide marketing and advertising services for 56Secure, remove repetitive information from 56Secure's user lists, and process payments. These third-party service providers will have access to the Subscriber/User personal information in order to provide these services, but when this occurs 56Secure shall implement reasonable contractual and technical protections to limit their use of that information to help 56Secure provide the service.
56Secure will share personal information/data with trusted and bonafide third party Private Security Agencies, companies, organizations or individuals outside of 56Secure if they have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, summons, legal process or governmental request.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of 56Secure, their users, customers or the public as required or permitted by law.
Transfer in the Event of Sale or Change of Control
Sharing of the Information/Data
When you log in on our platform/Website/application, our servers automatically start recording information that your application sends even when the application is closed or not in use. This information may include information relating to device location, applications running in the background, internet browser, including pages of our last visited websites, and IP addresses.
Bar on Sale of the Information/Data
Bar on Sale of the Information/Data
56Secure's use commercially reasonable technical and administrative security measures and safeguards to protect the confidentiality and security of the Subscriber/User personal information/data. However, since the Internet is not a 100% secure environment, 56Secure on best effort basis ensures the security of any information the Subscriber/User transmits to 56Secure and that the information may not be accessed, disclosed, altered, or destroyed by breach of any of 56Secure's physical, technical, or managerial safeguards. It is the Subscriber/User's responsibility to protect the security of your login information including passwords. Please note that e-mails and other communications the Subscriber/User send to us through our Site are not encrypted, and we strongly advise the Subscriber/User not to communicate any confidential information through these means.
How to exercise your Data Protection Rights
You have certain choices available to you when it comes to your personal information. Below is a summary of those choices, how to exercise them and any limitations.
Correcting, updating and removing your information:
Any Subscriber who seeks to exercise their data protection rights in respect of personal information stored or processed by us (including to seek access to, or to correct, amend, delete, port or restrict processing of such personal information) should direct his/her query to us via email or any other mean of communication. Upon receipt of a request and upon verification, we will remove the personal information within thirty (30) days. We will retain personal information that we process and store for as long as needed to provide the Services.
Accessing and updating or deleting your information:
Our Services and related documentation on our Website give you the ability to access, update and delete certain personal information from within the Service. For example, you can access your profile and make updates to your personal information. In cases where we act as the data controller of your personal information, we will provide you with information about whether we hold any of your personal information upon request. We will respond to such requests within a reasonable timeframe. Please note, however, that we may need to retain certain information for record keeping purposes, to complete Services or to comply with our legal obligations.
Deactivating your user profile:
If you no longer wish to use our Services, 56 Secure may be able to deactivate Your account. First, please contact 56Secure with your request, please email at firstname.lastname@example.org.
Request that we stop using your information:
You may request that your personal information no longer be accessed, stored, used and otherwise processed where you believe that a 56 Secure do not have the appropriate rights to do so. For example, if you believe a Subscription account was created for you without your permission or You are no longer an active user, you can request that we delete your account as provided in this Policy. Where you gave us consent to use your personal information for a limited purpose, you can contact us to withdraw that consent. You can also opt-out of our use of your personal information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your personal information, we will restrict any further use of your personal information until the request is honored or the dispute is resolved, provided 56 Secure does not object (where applicable).
Opt-out of communications:
We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our emails or you may send a request to support@56Secure.com. you may opt-out of receiving promotional communications from us by using this unsubscribe link within each email.
Data relating to Security Guard
56Secure's, as a technology driven company may expand its business and their Privacy Notice and the Terms of Services will change. 56Secure may e-mail periodic reminders of their notices and conditions, unless the Subscriber/User have instructed 56Secure not to, but the Subscriber/User should check 56Secure's website and/or Mobile Application frequently to see recent changes.
Unless stated otherwise, 56Secure's current Privacy Notice applies to all information/data that 56Secure have about the Subscriber/User and their account. 56Secure stand behind the promises the Subscriber/User make, however, and will never materially change 56Secure's policies and practices to make them less protective of Subscriber information collected in the past without the consent of affected Subscriber.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: